Unveil.

Privacy Policy

Effective Date: 1st of July 2024

Introduction

Pinnacle Labs, s.r.o. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) product ("Service"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Data Controller

Pinnacle Labs, s.r.o. is the data controller responsible for your personal data.

Information We Collect

Personal Data

  • Identity Data: Name, username or similar identifier, title, date of birth, and gender.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Special Categories of Personal Data

We do not collect any special categories of personal data about you (e.g., details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

How We Collect Your Data

We use different methods to collect data from and about you including through:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our Service, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your order, including managing payments, fees, and charges.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Disclosure of Your Information

We may share your personal data with:

  • Service providers: Acting as processors who provide IT and system administration services.
  • Professional advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulators and other authorities: Who require reporting of processing activities in certain circumstances.

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pinnacle Labs, s.r.o.
Pernerova 51
186 00, Prague
Czech Republic

info@pinnaclelabs.ai

This Privacy Policy was last updated on 1st of July 2024.